In other words, you’re going to have to a little bit of the leg-work yourself to see if you are still protected.

Unfortunately, unlike some other online stores, Amazon doesn’t provide a quick and easy way for you to check out whether your devices are still under warranty. Is There a Dedicated Site for Checking the Warranty? You should also make sure to remove your micro SD card if you have one installed, because you probably won’t get it back otherwise. After you get your repaired or new device back from Amazon, it will still be covered for the remainder of the one-year period, or 90 days, whichever is longer.īecause you may end up with an entirely new device, it’s a good idea to make sure that you’ve backed up all the data that you want to keep. What Happens When You Send Your Tablet for Warranty Service?ĭepending on the condition of the device and what can be done for it, Amazon will either repair the table using new or refurbished parts, replace it with a new or refurbished equivalent model, or refund you for part or the whole purchase price. Manufacturing error and hardware failure will be covered. For example, some Fire owners have reported that their screens have spontaneously cracked, without being dropped on a hard floor. If any hardware issues arise that aren’t directly or indirectly your fault, then you should still be covered. It’s also not covered if the tablet has been used commercially. Dropping it in the toilet or bath, spilling your coffee on it, leaving it outside in nasty weather, melting it in a house fire, standing on it accidentally, or even getting it fixed by someone other than Amazon and the repair going wrong, will all void the warranty. In other words, if your tablet isn’t working any more because of something you’ve done, then it’s unlikely to be covered.

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